İSTANBUL UYGULAMALI GAZ VE ENERJİ TEKNOLOJİLERİ ARAŞTIRMA MÜHENDİSLİK SANAYİ VE TİCARET ANONİM ŞİRKETİ

CONTACT FORM – INFORMATION TEXT

The principles relating to the processing of your personal data by İstanbul Uygulamalı Gaz ve Enerji Teknolojileri Araştırma Mühendislik Sanayi ve Ticaret Anonim Şirketi (“UGETAM” or “Company”) located at the address of “Çamlık Mah. Yahya Kemal Beyatlı Cad. No:1 34912 Kurtköy/Pendik/ İstanbul” pursuant to Personal Data Protection Act (“Act") are provided below:

Purpose of Personal Data Processing

Your personal data in the category of identity and contact are collected as a result of the application you submitted via “Contact Form" (https://www.ugetam.istanbul/fikir-ve-oneri-formu/) (https://www.ugetam.istanbul/itiraz-ve-sikayet/) in our website. Personal data you submitted us via Contact Form are processed in order to carry out customer services activities, mainly for collection of information, your wishes and suggestions, as well as complaints.

Also, your personal data may be processed in order for you to enjoy our services smoothly, to develop our product and service diversity, to prepare and present various reports, analysis and works provided not to jeopardize your fundamental rights and liberties.

Destinations and Purpose of Transfer of Personal Data Processed

Purpose of Personal Data Transfer shows parallelism with the Purpose of Personal Data Processing. Our Company may transfer your personal data to institutions and agencies cooperated with, local companies if data are stored in the cloud, and to public authorities and related business partners at their requests.

Method of Collecting Your Personal Data and Legal Grounds

Your Personal Data are collected via Contact Form in our website, when you filled in and submitted us in order to benefit from our services. This type of personal data is processed with the permission given by data subject for receiving help pursuant to Act No 6698.

Your personal data is processed on the basis of legal ground that data processing is necessary for the legitimate interests of the Company provided not to jeopardize your fundamental rights and liberties.

Means of Application to Data Controller and Your Rights

Pursuant to Article 11 of the Act, by applying to our Company, you have rights to (a) learn if your personal data has been processed, (b) if processed, request information, (c) learn the purpose of processing, whether they are used in accordance with intended purpose, (d) learn the parties, locally / at abroad, to which they are transferred, (e) request correction in case of missing or inaccurate processing, (f) request your personal data deleted or destroyed under the conditions as prescribed in Article 7 of Article 6698, (g) request the actions taken pursuant to items (d) and (e) above being notified to 3rd persons they are transferred to, (h) lodge an appeal against any results against your interests arisen due to the analysis of processed data via exclusively automated systems, and (i) claim compensation of damages incurred by you as a result of illegal processing of your personal data.

You may submit your information requests and applications by filling in Application Form and then sending it to the address of “Çamlık Mah. Yahya Kemal Beyatlı Cad. No:1 34912 Kurtköy/Pendik/ İstanbul” to the attention of us.

Our Company will conclude your requests in the shortest time depending on the nature of the request, but in any case no later than thirty days, with the first request being free of charge. However, a fee may be charged, if required, for subsequent requests relating to the same application, or at the first request. Our company may accept and process the request, or deny it in written by giving an account of the reasons.

In the cases of denial of an application submitted by following the aforementioned procedure or, if an answer found to be insufficient, or failure to provide an answer until legal deadline, data subject has right to lodge an appeal to Personal Data Protection Board (“Board") within thirty days after receipt of the answer, or, in any case, no later than sixty days after the submission of the application. However, without first exhausting the application procedure, no complaint process may be initiated.

Board shall carry out necessary investigations upon a complaint, or ex-officio if it becomes aware of alleged violation. Upon receipt of the complaint, Board will examine the request, and then deliver an answer to relevant parties. Should no answer is delivered within sixty days after the complaint date, the request shall be deemed to have been denied. As a result of the investigations conducted upon complaint or ex-officio, if it becomes apparent that a violation indeed exists, Board will decide on elimination of so identified violations of law by data controller and accordingly notify the parties. The requirement of this decision shall be satisfied promptly but no later than thirty days. In the cases which resulted in irreparable and irrecoverable damages, or entails a clear violation of the law, Board may decide that data processing or transfer of data to abroad must cease to exist.

You would like to know you that your data is protected sensitively by our Company and thank you for the trust you confide in us.